2027 CALENDAR NOW OPEN: BOOKINGS AVAILABLE FROM JANUARY 15
HolaDrive VTC

FREQUENTLY ASKED QUESTIONS

What happens if my flight or train is delayed?

You have nothing to worry about. We track your flight or train number in real-time. If your arrival is delayed, we will automatically adjust the pick-up time at no extra cost. Your driver will be waiting for you when you arrive.

Are tasting fees included in the Tour prices?

No. Our Tour rates exclusively cover the premium private transport service and your dedicated driver. Château entrance fees, wine tastings, and meals are the responsibility of the client. If needed, we are happy to recommend great wineries and restaurants.

How much luggage can I bring?

Our vehicle has a spacious trunk that comfortably fits up to 3 large suitcases or 4 cabin bags. If you are traveling with extra, bulky luggage, or sports equipment (such as golf clubs), please let us know in your booking notes to ensure maximum comfort.

Do you provide child seats or booster seats?

Yes, your family's safety is our top priority. We provide baby seats and booster seats at no extra cost. Simply request them in the booking form, indicating the child's age and weight so we can install the appropriate seat.

Do your rates include tolls and taxes?

Yes. All our prices are final. The rate you see when booking includes transport, driver fees, fuel, tolls, and parking. There will be no surprises or hidden fees on the day of your trip.

Can I cancel or modify my booking?

Yes, we offer flexibility. You can modify or cancel an airport/station transfer free of charge up to 24 hours before the service. For Tours (half/full day) and long-distance trips, we require at least 5 days' notice.

💬 Contact Driver